
Order Support

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To ensure that shipping rates and packaging sizes are manageable, each order is limited to a maximum of three books. Orders exceeding this limit will incur additional shipping charges and require separate packages. Thank you for your understanding.
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To maintain our low pricing, we are currently only able to offer shipping within the United States.
Canadian orders may become available soon.
Thank you for your understanding.
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Current order cycle closing March, 16th, 2025, 12:01a PST. Shipping Monday March 17th.Delivery takes 1-5 business days (depending on shipping Zone)
Orders received after cycle closure will be put in following cycle.
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Customers will be notified by email when tracking number is generated and also when order has been fulfilled. Numbers are generated within week prior to cycle closure.
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Please send us an email and we will be happy to help you with resolving the situation and work on getting you a replacement. Return labels will arrive with order - fulfilled by USPS Ground Advantage.
(see Returns & Exchanges section)
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If you received a partial refund, please don’t be alarmed, your order is still on the way.
We were able to secure a lower shipping rate after the time of your original purchase. To make sure we were charging our customers correctly, we have refunded the difference.
Thank you for your understanding.
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Please send us an email and we will be happy to help you with your questions!
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If you are having trouble making a payment for your order, but haven’t gotten an error message, please try these steps first:
Ensure you’re using the most up-to-date version of your browser.
Clear your cache, or test the purchase from an incognito browser window.
Disable any browser extensions.
Contact your bank to verify your credit card is working properly.
If these don’t fix the issue please contact us.
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Due to a mix up with boxes, several orders have incurred additional postage at delivery. If you were required to pay extra postage, please contact us with a photo of your postage receipt and we will reimburse the amount, plus $5 to the payment card on file. We sincerely apologize for the mix-up and the unneeded aggravation.
*updated 03/11/2025

Returns & Exchanges
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Cancel your order before shipping label gets processed, and we can refund complete order cost.
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You may get refund of full item price:
1. Cancel your order after shipping label is processed.
2. Orders returned within 30 days from delivery in original condition. -
You may be able to receive a partial refund for:
1. Any item not in its original condition, damaged not due to our error.
2. Any item that is returned after 30 days from delivery. -
If order arrives damaged, please contact us and we will work to resolve the issue to send out a new item. Return shipping label will arrive with order, please contact us before sending back. Thank you for understanding.
*updated 12/15/2024
