Order Support

  • To ensure that shipping rates and packaging sizes are manageable, each order is limited to a maximum of three books. Orders exceeding this limit will incur additional shipping charges and require separate packages. Thank you for your understanding.

  • To maintain our low pricing, we are currently only able to offer shipping within the United States.

    Canadian orders may become available soon.

    Thank you for your understanding.

  • The Winter 2024 order cycle closed 12/15/24 and has shipped.

    The next order cycle closes January 5th, 2025, 8:00a PST and ship the following day.

    Delivery takes 1-5 business days (depending on shipping Zone)

    Orders received after cycle closure will be put in following cycle.

  • Customers will be notified by email when tracking number is generated and also when order has been fulfilled. Numbers are generated within week prior to cycle closure.

  • Please send us an email and we will be happy to help you with resolving the situation and work on getting you a replacement. Return labels will arrive with order - fulfilled by USPS Ground Advantage.

    (see Returns & Exchanges section)

  • If you received a partial refund, please don’t be alarmed, your order is still on the way.

    We were able to secure a lower shipping rate after the time of your original purchase. To make sure we were charging our customers correctly, we have refunded the difference.

    Thank you for your understanding.

  • Please send us an email and we will be happy to help you with your questions!

*updated 12/15/2024

Returns & Exchanges

  • Cancel your order before shipping label gets processed, and we can refund complete order cost.

  • You may get refund of full item price:

    1. Cancel your order after shipping label is processed.
    2. Orders returned within 30 days from delivery in original condition.

  •  You may be able to receive a partial refund for:

    1. Any item not in its original condition, damaged not due to our error.
    2. Any item that is returned after 30 days from delivery.

  • If order arrives damaged, please contact us and we will work to resolve the issue to send out a new item. Return shipping label will arrive with order, please contact us before sending back. Thank you for understanding.

    Order Support Team

*updated 12/15/2024